We source our Travel Sims directly from the big telcos, to bring you the best prices every day. If you happen to find a lower price on another website before purchasing your Travel Sim, we’ll beat it by 5%! Submit a lowest price guarantee claim below.
Terms & Conditions of Lowest Price Guarantee
- Please submit a Lowest Price Guarantee (“Guarantee“) claim prior to your purchase. The Guarantee does not apply after you have made your purchase.
- The Guarantee only applies if each of the following conditions are satisfied:
- The Travel Sim on our website (“Our Sim“) is exactly the same as the product advertised for sale on the competing website (“Other Sim“) – this includes (but is not limited to) the activation deadline, expiry date, data limit, shaping speed, calls/credit included, validity period, inclusions, exclusions, branding, mobile network, sim size, network coverage, and so on.
- The Other Sim must be publicly advertised for sale and payment in Australian Dollars and targeted to the Australian general public. It must be able to be delivered to an Australian address.
- The Other Sim must be available for immediate purchase (i.e. currently in stock) on the competing website, including at the time we verify your claim.
- The total price of the Other Sim must be less than the price of Our Sim, in Australian Dollars. The price of shipping (whether free or chargeable) is excluded from this calculation, except for non-Australian sites, in which case the cost of international postage to Australia will be included for price comparison purposes.
- The Guarantee does not apply to prices offered on membership program websites or prices available only by using a coupon or other promotion (e.g. cashback programs).
- Price disparities solely attributable to fluctuations and/or differences in currency exchange rates are excluded from the Guarantee.
- If, by virtue of a successful claim under the Guarantee, the matched and reduced price of Our Sim is less than our cost price, we will still honour the claim provided that the Guarantee’s terms and conditions are complied with. However, we reserve the right to limit the maximum number of such successful claims per day under the Guarantee, with a view to upholding the spirit and intent of the Guarantee, but at the same time, ensuring that our business can continue to be carried on in a business-like and commercial manner. In any case, we aim to honour no less than 100 successful claims per day which are below cost price.
- The claim under the Guarantee must be a genuine claim. No abuse of the Guarantee will be accepted. In the event we believes that the Guarantee is being intentionally abused or manipulated to circumvent its intent, we reserve the absolute right and discretion to reject any Guarantee claims.
- The Guarantee does not apply if the Other Sim is advertised for purchase on offline channels or on any auction, group buying, price aggregator or classifieds websites.
- All claims are subject to verification by us. We must be able to verify the claim and the satisfaction of the Guarantee terms at the time the claim is processed by us.
- A maximum of one Travel Sim can be purchased for each successfully verified claim. No other coupons or promotions can be applied to any such purchase granted under a successful claim.
- We reserve the right to modify, restrict availability or discontinue the Guarantee and to make changes to these Terms and Conditions at any time for any or no reason and without prior notice or liability to you.
- We have the sole right and discretion to determine the validity of any claim, including without limitation, determining that the competing price is genuinely available and that the claim meets all terms and conditions. In case of dispute, our decision shall be final.